"The intrinsically human-centered nature of design thinking points to the next step: we can use our empathy and understanding of people to design experiences that create opportunities for active engagement and participation."
Change by Design, Tim Brown, CEO of IDEO
In this section, we will introduce a series of design thinking tools that will help us nurture empathy, identify a goal and stimulate creative service ideas.
Music: Buddy, http://www.bensound.com
What is Design thinking?
This video will give you a better understanding of what design thinking is all about.